Modified clinic hours due to COVID-19 at Mayo Clinic Health System

Mayo Clinic Health System in Southeast Minnesota continues to focus on everyone’s safety and well-being during the COVID-19 pandemic. To meet evolving patient needs, several new services have been launched, including drive-thru testing for COVID-19, curbside pharmacy and medical equipment pickup, and dedicated respiratory clinics.

One of the most important changes that has been made is to limit the risk of exposure by delivering as much care as possible through telehealth or virtual methods, such as video visits, phone calls and online tools. Keeping patients in their homes ― and allowing medical staff to work from home to deliver care virtually ― aligns with Gov. Tim Walz’s stay-at-home order and reduces the risk of becoming ill for everyone.

In a continuing effort to ensure the safety of patients and staff, these changes will be implemented to Mayo Clinic Health System locations across Southeast Minnesota, beginning the week of Monday, April 6:

• Hours at several smaller clinics will be adjusted as follows:

o   Lake Mills, Iowa – open 8 a.m. – 5 p.m. Tuesday

o   New Richland – open 8 a.m. – noon Thursday

o   Wells – open 8 a.m. – 5 p.m. Monday; open Thursday 1-5 p.m. for lab/blood draws only

Same Day Clinics in Albert Lea and Austin open weekdays from 8 a.m. to 5 p.m., seven days a week. Patients are reminded to call first for an appointment. No walk-ins will be seen in any Mayo Clinic Health System primary care or Same Day Clinics.

Mayo Clinic Health System is carefully reviewing its Fountain Centers men’s residential unit, and the associated Extended Care house in Albert Lea. This program provides addiction treatment services in a group setting. The residential setting poses a challenge to maintaining safe social distancing.

o   The Fountain Centers residential program is temporarily closed to new admissions.

o   We continue to care for patients in both the residential and Extended Care units.

o   As the review continues, the program will incorporate telehealth and virtual care options such as video visits and phone calls to ensure continued care and treatment for patients.

Mayo Clinic Health System in Southeast Minnesota will continue to evaluate its services and adapt the way care is delivered to protect the health of patients, staff and the community during the pandemic.

Please visit our Mayo Clinic Health System COVID-19 online resource site for contact information and the most up-to-the-minute information about COVID-19 and what to do if you have symptoms, unrelated health care needs, or need to visit someone at the clinic or hospital. You can also view updates via Mayo Clinic Health System’s Facebook, Twitter and Instagram channels.