The City of Austin recently announced the closure of its facilities and continuity of services due to the COVID-19 pandemic, but Austin City Administrator Craig Clark announced to KAUS News that the length of time city facilities will remain closed to the public has been extended…
Clark went on to state that the public has done a good job observing COVID-19 restrictions and methods for preventing the spread of the virus in their interactions with city employees…
Austin Police Department
507–434-9400 and 911 remain our contact numbers
Limited access to the lobby. Please use the phone in the outer entryway to contact a dispatcher.
- All non–mandated lobby services are discontinued including fingerprinting.
- Use the grey box labeled “Mower County” in the outer entry way to submit documents to the Police Department. Fire 507 433–3405
Building closed No burn permits to the public No commercial building inspections Continue complaint–based life, health and safety inspections Smoke and carbon monoxide installations continue
Public Works
Public Works Department, 507–437-9950
Primary Contacts
April Grabau
agrabau@ci.austin.mn.us Erica Nelson
erican@ci.austin.mn.us O Steven Lang
slang@ci.austin.mn.us or 507–437-9949 City Hall closed to the public
- Engineering Office, 507–437-9950
Contacts
. Mitch Wenum
mitchw@ci.austin.mn.us or 507–437–9945 O City Hall closed to the public o Accepting bids for projects related to summer construction o Monitoring recommended protocols and planning for impacts to summer construction
Employees limiting contact with social distancing Building, Planning, Zoning & Rental, 507–437-9950
Contacts
Holly Wallace
hollyw@ci.austin.mn.us or 507–437–9952 # Fred Husemoller
fredh@ci.austin.mn.us or 507–437–9954 o City Hall closed to the public
Limited contact, social distancing O Permit Request & Issuance:
Via Email – Permit applications and plans shall be submitted via email to the Building Department at erican@ci.austin.mn.us for review and processing. Permit fees shall be calculated and you will receive a call to arrange for payment.
Via Mail – Will be processed as normal with a two–day delay. Inspections and other Guidance:
- Inspection requests shall be made by email or telephone and may be accommodated as
reasonably possible.
- Photos, videos and other means of technology may be utilized for inspection, (ie.
Facetime, etc.), at the discretion of the Building Official. – Rental and Zoning
- Scheduled inspections will be temporarily suspended. Complaint inspections as needed
for unsafe, unsanitary and life–threatening conditions only.
- Re–inspections may be made via photos, video and other means of technology, at the
discretion of the inspector.
- Planning
- Planning Commission meetings will be held as needed, see additional guidance regarding
public meetings under Administration. Street Department, 507–434-0067
Closed to the public Note on door to drop deliveries inside
Somewhat Normal Operations, employees limiting contact with social distancing Sewer Department, 507–434–0067
Limiting sewer main cleaning in residential areas o Postponed sump pump inspections to later date
Somewhat Normal Operations, employees limiting contact with social distancing Wastewater Treatment Plant, 507–437–7701
Closed to the public Note on door to drop deliveries inside
Somewhat Normal Operations, employees limiting contact with social distancing Arena, Riverside & Packer
Closed to the public Transfer Station, 507–437–4606
Closed to the public for drop–off
Open for commercial haulers
Somewhat Normal Operations, things are slow with limits to flight traffic and people movement
Clerk’s Office – 507–437-9940
- Business Licensing – applications and requests can be processed electronically
- Assessment Searches – Search requests can be e-mailed or submitted off the City website
- Payments – Mail all payments or make arrangements via phone at 437-9940
Questions – Call 437-9940 with question Library– 507 433–2391
Closed to the public Calls 10–4 Monday through Friday Online reference questions www.austinpubliclibrary.org
Additional services on–line– ebooks, audiobooks, etc.
- All due dates on materials will be extended and no fines will be accrued during closures Parks and Recreation– 507 433–1881
- Facilities Closed– Jay C. Hormel Nature Center‘s Interpretive Building and Ruby Rupner Auditorium, Arenas, Sola
Fide Observatory, Izaak Walton Cabin, Park Restrooms
- All programming canceled
- Trimming and removing trees from boulevards, parks, and other City properties
Office open for calls 8–5 Human Resources – 507–437-9942
- Office closed to the public, available by phone and email
• No open positions at this time – however, the City‘s general application is accessible on the City‘s website . Seasonal/temporary application process is currently suspended