Mayo Clinic Health System will reopen the Hy-Vee Express Care locations in Austin and Albert Lea on Tuesday, July 28, to treat patients without COVID-19 symptoms by appointment only.
Austin and Albert Lea Express Care clinics have been closed since March for the safety of patients and shoppers at Hy-Vee during the COVID-19 virus outbreak. With the addition of screening, universal masking, and other safety measures similar to those put in place at all Mayo Clinic Health System locations, Mayo Clinic Health System and Hy-Vee are agreed that reopening the Express Cares for non-COVID-19 patients is safe for staff, patients and shoppers.
Hours of operation for the reopened Albert Lea and Austin Express Care locations will be:
Patients who would like to visit Albert Lea or Austin Express Care must first make an appointment online at https://www.mayoclinichealthsystem.org/ or by calling:
Patients will be screened for COVID-19 symptoms when making their appointment and those with COVID-19 symptoms will be directed to a COVID-19 testing site or other designated care facilities on the Mayo Clinic Health System – Albert Lea and Austin campuses.
When making an appointment, patients will be given further instructions on the check-in process. To protect patients and staff from possible COVID-19 infection, new safety measures will be observed at Express Care clinics, including:
Express Care treats patients 18 months through 75 years old. Conditions that may be treated at Express Care include:
Conditions NOT seen/treated at Mayo Clinic Express Care include:
Patients also have the option of having an online appointment using Mayo Clinic Express Care Online which is available 24/7, year-round. If you submit your questionnaire during Express Care Online’s business hours (8 a.m. to 7 p.m.), you will receive an answer within one hour. If you submit after hours, you will be contacted by 9 a.m. the next day.