Hy-Vee updates customers on investigation into stolen debit and credit card information

Hy-Vee is updating customers on its investigation into stolen credit and debit card information.  

Credit and debit card information of some Hy-Vee customers is being sold on an internet site for $17 to $35 apiece and the grocery store chain reported that it was connected to card payments at Hy-Vee restaurants, fuel pumps and drive-thru coffee shops.

On Thursday, the company stated that the illegal activity began as early as November 9, 2018, and may have continued through August 2, 2019.  It affected Pay At The Pump sites at the Hy-Vee gas stations in Austin, Albert Lea, Mason City, and in Rochester at 3rd Avenue NW and West Circle Drive. Between December 14, 2018, and July 29, 2019.

The illegal activity also affected Market Grille locations in Austin and in Rochester at 37th Street NW and West Circle Drive between January 15 and July 29, 2019.  Hy-Vee reported in a press release that during the investigation, they removed the malware that was the cause of the incident and implemented enhanced security measures.  They went on to report that they continue to work with cybersecurity experts to evaluate additional ways to enhance the security of payment card data. In addition, Hy-Vee announced that they continue to support law enforcement’s investigation and are working with the payment card networks so that the banks that issue payment cards can be made aware and initiate heightened monitoring.

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